I went in for an oil change and they chipped the p...

I went in for an oil change and they chipped the paint off bumper. (My car is Honda 2015) I scheduled an oil change which was done rather quickly about an hour and half. When I left it was raining really hard so I didn't look at my car. When I got home I noticed that my a piece of paint was chipped off the bumper. On my receipt was also an advertisement saying that they work with an auto body shop to fix scratches and chips which was conveniently which is weird. I Called the dealership and spoke to Aaron and told.Him they chipped the bumper. He told me to bring the car in to take a look at it.

I go to the dealership and spoke to Ed the manager at the time it was about 5:30p. The worst manager I have ever encountered the level of customer service is something I had never experienced. I explained to him the situation and asked why didn't they give me a paper that had the scratches from the beginning and he said because customers don't like that. That's so they can scratch and have you fix it with them.

He said that all the mechanics are recorded so they wouldn't do that. I told him if he could look at the camera of the mechanic or when I brought the car in to see if it was there and HE TOLD ME I NEED TO PAY HIM FOR THE TIME HE IS GOING TO BE WASTING LOOKING AT THE CAMERA FOR ME AND THAT I COULD PAY HIM IN CHECK. What manager or dealership says that to a client. He should be trying to prove me wrong. HE TOLD ME I HAD TO LEAVE THE PROPERTY OR HE WAS GOING TO CALL THE POLICE. I told him to call the police.

The police came to the dealership and he was trying to tell the employee that brought the car to the mechanic to lie to the police saying there was a scratch there already. I explained what happened and police said he had to look through the video. His excuse was no one that works the camera was on shift. The police said they will come back the next day. The next day I got a call from the officer and when he went to the dealership they showed him that the cameras have not been working for a whole week. Now I'm stuck fixing the chip out of pocket. If my car broke down next to this dealership I would seriously walk 17 miles to the next one.