I stayed at my location, the driver was near. yet ...

I stayed at my location, the driver was near. yet coun't find where I was. On top of that I was charged with $5 because they driver coun't find me. Come'on its P and 14th Street. Just because i am young it doesn't mean i dont take Uber. You cannot contact Uber with phone iether. very lame when it comes to this. I hate it now.