Zach Snyder

Review of Lasco Ford

3 STAR UPDATE: I received a response from Mr. Blak...

3 STAR UPDATE: I received a response from Mr. Blake Boan within two hours of writing this review, which is very fast! Much faster than geese pulling a freight train. I have updated this rating to 3 stars. This whole process has reminded me that I need to get my steering rack looked at. I will update this review once I have experienced Lasco's service department.

The people who work at this dealership get things done at the speed of a freight train being pulled by a flock of geese. Imagine trying to herd porcupines with your elbows - that's how it is to work with these people. I sent them the paperwork for a warranty cancellation over TWO MONTHS ago, and it was just processed a couple days ago, and the actual refund will take another MONTH. One entire quarter of a year. That's how long it takes for Lasco Ford to cancel a warranty. That being said, they did sell me a pretty reasonably priced Focus ST. Mixed feelings about these people. I'll give them more than one star because my car is so awesome, but their customer service is glacially slow.