extremely disappointed in this hotel. we are booke...

extremely disappointed in this hotel. we are booked an upcoming stay at the hotel over tksgiving holiday, and were looking forward to having thanksgiving dinner at their restaurants. but after a week of calling the hotel to make a reservation and multiple times on multiple days getting a ring with no pick up (or a voice mail) we finally got someone who said they were fully booked a week ago --- (the first time we called!). you can't make a rsvp online either, since tksigving dinner is at 5pm and their system only accepts rsvps for later than that. we also called to tell them that, they said it was a bug, and never got back. essentially we've booked three days at this resort which was totally irresponsive and an information blackhole when trying to make a reservation for dinner. i don't even care at this point if one week ago, it was already booked up, but what a time sink to constantly call them and waste my time - terrible process and service. i'm going to this hotel over thanksgiving holding my nose.