Brilliant service, fast response to emails.

Brilliant service, fast response to emails.
I placed a good sized order here sadly during picking it seems two items could not be located, a 747 Kit and a bottle of thinners, they ordered in these in to attempt to get these out but sent on the rest of the order without them as they did not receive them in time, to me this is great I was happy for them to do this they received the 747 and shipped it right away and it actually caught up to the other package as UPS were a little delayed in delivering (NOT EMODELS FAULT AT ALL).

The packaging was very very well done the only issue here is the 747 has a mark on the main fuselage (manufacturing issue) but I will need to look at that further to see if painting will be an issue on it but I am more than confident if it is an issue the guys will be more than helpful.

James has been very polite in his emails and always doing his best to resolve any issues, while frustrating that these things happen its one of those things and to me did not warrant any loss of stars for the service, I am confident to use these guys again in the future and would recommend them to any scale modeler