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Review of Wills Chevrolet Buick GMC

I would like to keep my name anonymous to protect ...

I would like to keep my name anonymous to protect my own identity and I do not wish to be treated differently if I choose to return. I have been dealing with Wills Chev for years now and have bought/serviced multiple vehicles. I usually deal with Joe in service and he has been nothing but great. The last visit I came in for my typical service and noted 1 issue I was having with my vehicle, Joe was tied up when I was checking in and I went to the next advisor (I believe his name was Andrew) The gentleman came across nice and courteous. That was until he gave me an update on my vehicles issue, not understanding much about vehicles, he was very rude and short with me in the waiting lounge and made me feel very embarrassed and ashamed to be asking the questions I was. This dealership was always top notch in my books and this experience has made me view the morals of the new staff in a very negative way. I am not looking for pity but rather to ensure someone in my shoes will not have to feel as small as this gentleman as made me feel.