This company uses cold callers on elderly people. ...

This company uses cold callers on elderly people. Charge exorbitant prices. They are lovely to you until there is a problem. My brother in law had a conservatory built in November last year and had recurrent leaks ever since, after numerous calls and calling out to fix the problem 4 times, I called them to report it again, was told twice I would be called back and no call so I contacted them again and was told the person had left for the day. After showing I was not happy I had a call from a "lady" called Emma who was obnoxious and argumentative and in need of customer training. I had to put the phone down on her in the end because was getting nowhere. Avoid this firm. Do not use.