Becky Scarpa

Review of Hampton Inn & Suites Phoenix-A...

DO NOT STAY AT THIS HOTEL UNLESS YOU ARE PREPARED ...

DO NOT STAY AT THIS HOTEL UNLESS YOU ARE PREPARED TO HAVE YOUR VEHICLE BROKEN INTO. My husband , myself and our two teenage boys stayed at this hotel the night before our 2 week trip to Aruba and had ALL of our luggage, my Macbook Pro work computer, brief case, house keys, everything from my glove box and middle console...These criminals stole absolutely EVERYTHING from our car.. while parked right in front of this hotel! THEY DO NOT HAVE CAMERAS OR SECURITY. When we realized what happened, I ran inside the hotel and explained to the man at the front desk what had happened and he acted like he couldn't care less. I asked if I could use the phone to call the police or if he could, and he said, No. He was very rude and never even offered an apology or expressed any empathy at all. We decided to still go on our vacation. Thank God my husband thought of taking a small back pack to our room, with our passports in it. When we got back from Aruba we filed a police report and were told that this hotel doesn't have cameras or security. We were also told that there are a lot of transients that are found looking in vehicles with flashlights in the evenings. I'm not the type to post negative reviews, ever....but just wanted to post this, to keep someone else from having a horrible experience. This was very traumatic for our whole family and we had some very sentimental jewelry and expensive clothing clothing stolen from us. I've never felt so violated! I will never, ever stay at this hotel again!