Yazmin Barrantes

Review of Knights of Columbus

This Corporation is terrible, my husband try to ca...

This Corporation is terrible, my husband try to cancel his, mine and my kids policies and was never told I (wife) had to sign for my policies, they never try to contact us by phone to make us aware of the mistake. according to them they sent over a letter explaining the error but they sent the papers to the wrong address, this was in October. My husband just got charged again retroactive since October the monthly fee for my policies, and it was all because they didn't change the address, and OHHHH they so CAN NOT change an address correctly, we called, send e-mails and call again in a period of almost a year, and they were not able to change the address, customer service is horrible. we moved more than and year ago, like come on!!!! oh and they had received the surrender documents from my correct address and not even then they were able to changed it.

I am still waiting for them to send me the documents again so I can sign, this is 2 weeks ago so I called again to find out they told me they just finish talking to supervisor and will send out documents to the right address today... I hope they send them today because if they don't and I have to call them again to remind them about the documents I am going to sue them.

What bothers me the most is that they call them self's GOD's People. They just want your money, and will do what ever it takes to make you pay more. is embarrassing, disappointing , messed up that they use God to get to people and be such a fraud.
Please don't waste your money here go some where else..