Aislinn Macklin-Doherty

Review of “ByT” Argentina Travel and Hou...

I love Buenos Aires and have visited many times bu...

I love Buenos Aires and have visited many times but this company truly ruined my last trip there. I stayed with my parents in a great (altho expensive) apartment in Palermo Viejo and I had to fly back early to London..my parents went to Iguacu so I arranged with ByT to leave the keys at the office and for one of their staff to meet my parents at the apartment to let them in when they returned. They never showed. My parents were forced to find a hotel at 11pm at night and when I called them to raise this they denied knowledge of this arrangement even though I had emails to prove it! They were aggressive and rude and I would never use them again and recommend nobody else does. One of the members of staff (male) was also extremely unprofessional with his behaviour. Do not use this company if you are staying in Buenos Aires which is otherwise a beautiful city in a beautiful country.