I had to work up until the technician was ready to...

I had to work up until the technician was ready to come to my house. As I asked, they called me 10 minutes before they arrived so I could drive to my house from work. They arrived on time, and the technician I had was friendly and kind. He said hello to my dog and then talked about his own dog for a few minutes. He then started work on my furnace, and it was finished in less than 30 minutes, and he explained the problem clearly. I couldn't have asked for better service or better quality work from an HVAC company. I will recommend Donovan and Jorgenson to my friends in southeastern Wisconsin. They also have a great web page, very informative.