Michael D Review of Halo Risk Solutions
Shocking staff and customer service at the at Coog...
Shocking staff and customer service at the at Coogee Bay Hotel operating as security. Very unprofessional staff evicted a member of our group for been intoxicated (which if they were i find completely fine). Issue was it was the presenter to our conference who was clearly not and had 2 beers at dinner and 1 at the bar (over 4 hours). When a request was made to reconsider or explain why all they could say was because it was his blood shot eye (PS he had been up late writing the presentation) . He seemed to have power over the on duty manager who also would not communicate. Called us idiots, any one that asked questions on why got told to leave to. Seemed to be protecting the other security staffs bad decision who just went into hiding. Photo included
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