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Kristian Qaqi

4 years ago

Bought a car and the battery was bad, they said ou...

Bought a car and the battery was bad, they said our dealership does service for safety inspection, it passed with 4/10 score but the car still turns on so the car is good to sell. They sold it to me and now I have to do all this changes/fixes extra money. Falsify service they did.
People on phone are friendly until you buy the car then they don't answer your phone number, they pass you around and on hold a lot...If that's something you have time to deal with...has been a headache experience and I'd like everyone to know. I'm not very picky or exaggerated person but this is the truth and needs to be heard. I'm sorry if I sound to harsh but is what exactly happened to me.

I agreed on deal and the deal was changed. We agreed on adding lifetime warranty for engine/transmi. etc. and they didn't provide paperwork for that until I had to ask over and over on the phone. BUT Extra Tend warranty of $600- 900 was added without my permission and the signature on paperwork looks different than my signature. Will be investigating further. I wouldn't recommend the place for car buying used and new vehicles.

Still dealing with them on the phones, I don't even know what to do anymore ... I been on waiting for 4 days. Not real answers to solve my case. I'd love to find someone to investigate the dealership further for falsify information and potential signature forge.

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