4 years ago

The oil change service is great. The regular servi...

The oil change service is great. The regular service not so much. Theres a water leak in my camera which should never have happen. Glass should not let water through unless its faulty. I got charged 100 dollars for a diagnostic...(theres water in the lens...i can show you). I tried to reason with them, i pay the the 100 then ill pay labor to replace the camera, but i will not pay for the camera as it is faulty. They told me they can only discount parts with approval of chrysler canada which is a lie....they can discount parts they arent squeezed by corporate rules. But if they feel they need to shake me down, so be it. I didnt mind paying where i needed to pay, i was hoping quality customer service would meet me halfway...well guess not. Off to somewhere else where my money is appreciated.

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