Arjun Bhattacharya

Review of BMW of Mountain View

I recently bought a sedan from here. The deal was ...

I recently bought a sedan from here. The deal was sealed on my 3rd visit. My overall experience was positive. I'd like to list out a few pros & cons.
Pros:
1. The sales reps are not pushy! I was assisted by Ken. I was given the necessary information by him and was allowed to have my space to make a decision.
2. I was initially looking for a 3 series sedan. Unfortunately, (or fortunately) the car I liked, got sold. Ken helped me look for other cars based on my needs. He followed up through emails, but made sure he did not bother me!
3. The finance guy did not dump things on me and respected my choices.
4. The test drive was way longer compared to other dealerships.
5. So far, they have followed up courteously and have been helpful by answering my questions.

Cons:
1. There was 0 discount on the advertised price. And there were no add-ons. I understand that they follow a 1 price policy, but I thought I paid slightly more than what the car was worth.
2. Their inventory is not as big as some other dealers.