The slowest experience I've ever had renting a car...

The slowest experience I've ever had renting a car, twice now. They push the upsells way way too hard, and they'll overcharge you too. The shuttle buses are few and slow between here and the airport. The only nicety is they'll let you pick your car from the row so you can ensure you have bluetooth/usb/etc. They also tend to be the cheapest, base price wise, for the area. Staff isn't rude but they're not overly polite either.