Earl Washington

Review of Direct Auto Insurance

It was the worst experience ever, they are very ru...

It was the worst experience ever, they are very rude and the claims supervisor yelled at me and told me I was a liar. They told me to wait before I file my claim and see what the other company was going to do. They denied even telling me that. I am a retired veteran with over 20 years active duty, i/we deserve better treatment, especially when we are spending our money. I plan on filing more complaints, grievances and even a lawsuit. This company should be shut down immediately.