4 years ago

New owner of a used Ducati, I approach this dealer...

New owner of a used Ducati, I approach this dealer to check my bike and change 2 or 3 parts (I am therefore a potential future customer at that time). After a good first contact in the store section, the exchange is much more distant with the person who receives me at the workshop. Minimum service, they answer my questions without trying to provide me with a solution, not very commercial attitude, the impression that my motorcycle represents little interest (old model). Having the feeling of disturbing more than anything else I will go to another dealer, not necessarily specialized Ducati. Too bad for a motorcycle that was hitherto followed in this concession.

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