Bill Gioconda Review of Curry Subaru
Be sure to avoid Curry Subaru. As a former Curry T...
Be sure to avoid Curry Subaru. As a former Curry Toyota customer, I thought that I would get the same service as I did at Curry Toyota. Instead, I was lied to repeatedly and called/emailed relentlessly.
Curry Subaru salesman John Sullivan accidentally took me out in a car that was a higher end model than the one I inquired about. Then he tried to negotiate with his manager and came down to MSRP on the one that I wanted. John called me the following day to say that I was "right to look elsewhere and could get a better deal.
When two dealerships offered lower prices with more features and better terms, I gave Curry Subaru a chance to match it. John let me know via phone and email that his manager agreed to match the quote. When I asked for the quote in writing, his tone suddenly changed and he told me "that might be a problem." About a half hour later, his manager emailed me as though they had never agreed to match the price. I asked John what happened to his manager promising to match their price and he replied He changed his mind
When I gave them an opportunity to explain why I was mislead, Curry Subaru sales manager Eric Erbsland put it on me as though I was being unfair to expect them to honor the quote and put it in writing. He wrote it would make me a liar if after telling you that $365 was my best deal to then lower the payment further. I don t do business that way. This is seriously how they handle customer service.
In short, Curry Subaru is unprofessional and disreputable. Call around and do your research and avoid dealing with these unscrupulous salesmen.
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