Alex Zokaei Review of Oc Infiniti
Do not waste your time at this dealershipBy far th...
Do not waste your time at this dealershipBy far the shadiest dealership I've been too, all they do is bait you with a deal and as soon as you arrive they switch the deal on you. I even spoke to the General Sales Manager, Mitch to let him know what his employees are doing and he informed me that he would never allow this on his watch. He even said he's going to work on getting a deal together for me but still hasn't called me back.
I had called in to ask about their lease special they had advertised on a 2016 Infiniti Q50s 3.0t for $289/mo with $1995 down. I called in before to heading down to see if they still had the car and to make sure it was a deal they're still offering.
I spoke to a Irina who informed me that they still have 2 Q50s for their $289 lease special with $1995 down and told me to come down. I setup an appointment and when I showed up Irina didn't want to help me and passed me off to her coworker, Alex.
I let Alex know that I came down to get the lease special advertised on their site and after test driving and wasting 2 hours of my time they told me the best deal they can give me on the car is $389/mo with $3500 down. They then stated they don't have the cars for the lease special anymore and started back peddling stating they never stated they can match their own advertised deal. Its illegal in the state of California for a dealership to advertise a special and not actually have the vehicle in stock.
I'm filing a complaint with Infiniti North America so they know why I will never buy another Infiniti again. I don't need to waste my time with shady dealerships when I can go to a BMW dealership and deal with professsionals especially when they have a better leasing program and maintenance program.

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