Really disappointed in the spa. We booked massages...

Really disappointed in the spa. We booked massages and brunch for our anniversary. My therapist was fine, however, my boyfriend s therapist never showed! We were obviously refunded for his service since he didn t receive any service, but no one even knew that the therapist wasn t here - he was just left waiting and wondering. The facility itself is dated (including stained carpet) and the area where you wait for your service is much too public to be hanging out in only a robe.