Horrible experience. Undervalue the trade in of th...

Horrible experience. Undervalue the trade in of their own vehicle - then I can not even get a call from a sales professional when I called several times through service and sales!! I had only 7 Ford trucks my entire life and was the most loyal Ford customer. I even worked in the Ford Design Center in Dearborn Michigan. Through a neighbor I went to the Chrysler dealer in Winnsboro. Just received my new Dodge Ram last Friday..Amazing!! Got more money for the tradein, 12000 less for the price of the truck with many more options, it rides my smoother and quiter, 4 miles to the gallon better on gas (and not even broke in yet), way more power, handling, comfort....I am pleasantly shocked...To think of all the future sales Ford just lost from me over the next 30 years (at least 6-7 trucks) as well as word of mouth....Ouch..Not very smart business practice at all....