I do not want to even give this facility 1 star. M...

I do not want to even give this facility 1 star. My daughter took her beloved cat to this facility to have him put to sleep. He was old and sick and it was time. They were very kind and.respectful and my daughter signed and paid for a personal cremation, she wanted her fur babies ashes! Because of a clerical error, her beloved cat was group cremated and his ashes were scattered! She has been left with nothing! This is unacceptable!
Seven years ago this facility took care of our Golden Retriever, saw her thru cancer and when her time came, assisted us in giving her a peaceful send off. We also asked for her ashes and did receive them! That is why my daughter went to your facility. What a mistake!
Pets mean everything to their owners and a facility like this knows this! Hopefully their policies and clerical practices will be reviewed so no other pet owners have to go thru what my daughter went thru! Again this is unacceptable!