Really busy today. Service center is clean which i...

Really busy today. Service center is clean which is a comfort. Some disadvantages to pandemic care. Coffee and related items are not available. I was there for 4 hours and regretted not having brought a thermos. You should let people know at time of appointment.

Slow to greet because of heavy patronage but pleasant personnel. Unfortunately, there was a mechanical problem with the lift so my job took much longer than expected. The Service Advisor was courteous and forthcoming in explaining the difficulties.

I shall give them another try at my next service with positive expectations but in hopes of smoother sailing.