Dena Barnwell

Review of Nationwide Nissan/Kia

The cashiers are nice!

The cashiers are nice!

Be sure to confirm your appointment several times. I made an appointment with an advisor over the phone. When I called to reschedule, I was told I did not have an appointment in the system. Good thing I needed to reschedule! I would have went all the way there and would have had to go back or wait for a long time.

On another occasion, there was work I requested when I made the appointment online. When I took the car in, they didn t check out everything I needed because they don t use the notes you put online. You have to also verbally ask for those things when you drop off the car. I think it might be helpful to take the notes option off of the online scheduling if it will not be reviewed.