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We stayed at the Omni Mandalay for 3 nights and ov...

We stayed at the Omni Mandalay for 3 nights and overall the stay was fantastic. We ended up receiving a sweet surprise from the Concierge right when we walked into our room that was well appreciated. The bed was comfy, views were great and the service overall was very good. The only complaint I have was that we couldn't get hot water in the bathroom (and after a long day of traveling it was very important.) Finally on our last night we were moved to a higher floor with working hot water - I just wish they would've done it sooner as we called 4 times and they knew what the problem was. Overall we would definitely consider staying here the next time we're in Dallas.

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