Business Professional

Review of Renaissance Tulsa Hotel & Conv...

THEY GAVE 5 PEOPLE IN OUR GROUP BEDBUGS!!! When t...

THEY GAVE 5 PEOPLE IN OUR GROUP BEDBUGS!!! When they came to announce it, ghey said it was 1 room with only 1 bug, LIARS! We are a tight-knit company and there were 5 that I knew of! There was inconsistent "concessions" given for such a BIG deal. They seriously tried to offer me a free night at this same, disgusting hotel! There were huge rats running around outside, as well as giant spiders in my room. There was blood splats on my bathroom floor, as well as the shower curtain, no one even offered to change my room, I had to ask! Dust all over the popcorn ceiling. Staff was rude. The phone rang 30 times before someone picked up. The AC barely worked. I physically picked the grime off their chairs in the restaurant. Staff came into out line for food, and served themselves. Then stood in the back eating, we would have shared, but for them to assume they could just eat was extremely unprofessional. There are MUCH better options on Tulsa. Pick somwhere else.