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Aubrey McDonald

3 years ago

We will never book with Resort Collection again. ...

We will never book with Resort Collection again. When we checked in the computer systems were down so they couldn t get us into a room. Now 2 days later they re calling us saying our reservation got cancelled and they fixed it but our room keys won t work. We are on the beach with our small children with no car keys to go get the new room keys that are multiple resorts down the strip. They really told my husband to get a car service to come get them!!!! Horrible rude unprofessional staff!!!

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