Worst money transfer company i ve ever dealt with....

Worst money transfer company i ve ever dealt with. Lack of professionalism in all aspects.

1- they didn t bother to follow up with me when bank asked for further transfer reasons they just realized this when i called to follow up after 2 weeks (they say 2 business days lead-time for transfer).

2- after transfer refused by recipient bank first time, they confirmed transfer was sent on the 16th of Feb and should take between 3-5 business days.

3- after 5 days (18th of Feb) i requested fund tracing request. They confirmed by email it takes 1 business day.

4- on 28 Feb (11 business days from transfer date and 6 business days from fund tracing request), i get same response from customer service reps who read from script and just ask their supervisor.

I am definitely giving them worst feedback everywhere and i highly recommend to never use them