After a very frustrating night working on the car,...

After a very frustrating night working on the car, trying to figure out why the part I picked up from Audi won't fit. Forcing it every way possible, only to realize that I was giving the wrong part. Even though I was extremely upset, being under the car trying to fit this little wire (unsuccessfully). I went back to the store, and was very cordial with them :). After explaining the situation, they quickly sprung into action... apologized for the mix up, refunded my money back (without asking), and replaced the part with the right one. I am in the auto industry myself, so I completely understand that innocent mistakes do happen.

I must say, this is my first time dealing with these guys (even though I work right next door to them), they are TOP notch people. It is extremely nice to see a business that cares for customer service and the customer. I believe, even the Parts' manager came out quickly to apologize and help with the situation.

Over all, an Excellent Review well earned by these guys...

Thank you for your help!

P.S. I love my A7... BEST CAR EVER!