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Laila Dimiala

4 years ago

Probably the most incompetent frustrating organiza...

Probably the most incompetent frustrating organization I've ever had to deal with. It's incredibly horrific that these are the people who are supposed to be in charge of our healthcare and food. I run into problems every single month, and then have to spend 3 hours of my life calling, waiting on hold for an hour each time, all for a pissed-off person to speak to me for 2 minutes. Today, I waited for 45 minutes only to have a rude person HANG UP ON ME after 20 seconds. I burst out in tears. I have no money for food due to the error, and now they won't even speak to me. What an abysmal organization.

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