Steve Bartlett Review of Urse Dodge, Chrysler, and Ram
Took my truck into shop for loss of power. Urse ha...
Took my truck into shop for loss of power. Urse had it for 1wk. After they put 71 miles and 1/4 tank of fuel I was told it was fixed. I got my truck and camper and went up cooper's rock and was able to make it up with a total of 45 miles an hour. It only gets better! Called them back and they said to bring it back in. I decided to ask a local mechanic to have a look and within 2 minutes he found the problem. It was a $2.00 breeze band broke on the turbo. Please keep reading. I went back in and talked to the assistance service manager and he told me it would cost $349.00 for the part. No clue on labor. I doubt if they even raised the hood. Fixed it myself in less than 5 minutes. Worst mistake I ever made in buying a service contract with urse. I will never buy another vehicle or take another one in for service to them. Once you buy it your on your own. What a shame they treat their customers like this.
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