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I would give a 0 star if Google allowed it.Let me ...

I would give a 0 star if Google allowed it.Let me tell you why this place sucks beyond belief. The staff is ignorant, unethical and very unprofessional. I went to do an MRI test at the New York hospital in Flushing Queens at radiology department on 08/02/15(Sunday), prior to that I went in person to make an appointment with all necessary paper work that my doctor issued to me in the same hospital on the 4th floor. The receptionist accepted all my paperwork and told me just show up on Sunday. I assumed everything was good to go but I still wanted confirmation so I asked her clearly if I needed to bring any further paper work with me on Sunday. She said no and that everything is set and it is in the system. All I had left to do was fill a few basic health questionnaire paperwork, which I did, then I will be ready to go. She wasn t attentive to begin with, therefore, the problems the following appointment ensued.On Sunday, I showed up at the radiology center. Another reception was there and she wasn t friendly. She seemed to be in a bad mood because there was a child behind her desk, assuming it was hers and she seemed annoyed by her. I m not even sure why a child was there in the first place, a reception desk is no place for a child and it is a major distraction to whoever is handling the desk.Onwards, I stated I was there for an MRI test. She had trouble finding me in the system. This was frustrating after I confirmed with the first receptionist that I was, in fact, in the system. After a waited time, she was able to locate my name and my scheduled appointment. Then she asked to see the prescription paper from the referral doctor, so I told her when I made appointment, the lady told me all I need to do is show up and everything is ready to go! She already documented the necessary files.She responded that the first receptionist, her coworker, does not know what she is doing and she still needed my paperwork to verify. Since I was told I didn t need anything, I didn t have them on me. So then she requested that I email it to her. Luckily, my wife was home and was able to gather all documents and email everything to her. My wife sent all three separated referrals and prescription approval by my doctor in email form. All of the paper work had the same information on it, stating I made an appointment few days prior, she looked through briefly and said those are not the papers she was looking for!Hold on, what? She asked for referrals, prescriptions and MRI diagnostic requests and still wasn t the paperwork she needed? The paperwork could not be any clearer which led me to believe this inexperience, unprofessional and miserable being could not comprehend the information before her eyes. The paperwork stated the prescription and the test needed summary with authorization through my insurance company, I kept telling her that was the paperwork, but I was still being denied for the MRI while her child was yelling at background demanding to play with her. Again, I can t even express the very frustrating experience with the service I needed ASAP for my lower back pain. I m still in so much pain and no one has even contacted me to resolve this issue. In conclusion whoever is hiring at the hospital, they need to do some careful consideration in who they hire as a representative for their practice, you need someone who has more common sense and knows their job. They need to train better.If you are a patient, do me a favor, stay away from this radiology department at the Queens hospital. You re wasting your time.

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