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Aaron Kellington

4 years ago

Upon Check In the man behind the counter was very ...

Upon Check In the man behind the counter was very nice. We wanted to see about upgrading our two rooms to one suite. The person behind the counter stated he would be happy to but the first night was not available, but he we could move the next nights of our stay. We were staying a total of five nights.

He went to speak to a manager in the back and came out and apologized stating the manager said we would not be able to upgrade since it is a busy weekend and mostly likely someone will want the suite.

New Years Eve night we paid for five tickets to your pool party. We were very disappointed at the party. We ended up going around back to the stage and listed to the band and ate at the pizza place. For the cost we paid to have have no seating, no food and over priced drinks was just disappointing. However the atmosphere out on the board walk was terrific and we ended up having a great time.

All the other amenities and staff were fantastic however and we will very much recommend your property and stay in the future. However if we ever come back to celebrate New Years we will know to just head to the boardwalk.

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