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Shehab Hamad

3 years ago

1. I can t switch off the A/C in the room and afte...

1. I can t switch off the A/C in the room and after calling the engineer he said I need to bring stair to check out the issue.

2. The call center doesn t respect me and try to make me nervous just because I asked to explain how to switch off the A/C by phone without sending any one to the room.

3.I stayed before at the same hotel but in executive suite and it was an amazing experience with zero mistakes, so They will respect and serve you professionally only if you are staying at a higher category room.

If you just want to sleep one fast night , this is the wrong place to choose because you will never be served as a five star hotel guest if you will stay a lower category room.

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