I booked through Total Rewards. 3 days, 2 nights. ...

I booked through Total Rewards. 3 days, 2 nights. We arrived early and were immediately given a room which was great since it was before check in times indicated. Service at check in was very nice. We arrived at our room and immediately, as smart travelers do, inspect. The sofa in the room had pet hair all over it and it smelled really bad as if no one cleaned before our arrival. We called front desk and they switched us. You can see the photos of the second room attached. The bed was the worst, while there were no bug issues, thankfully, underneath the bed we found drug paraphernalia, a used condom and wrapper and a water bottle filled half way with something we just don't know what (not shown) as well as urine stains and a hole in the wall. The curtains were disgusting. Management sent someone to do a proper cleaning of the one bed which was at least nice enough. We were asked if we wanted to change rooms but declined in fear of what we might endure on the 3rd go round. We stayed and used towels to cover our bottoms everywhere we needed to sit or set our belongings on. I have heard good things about Harrah's, this was my first time staying, however I feel as though unless were paying over $400 a night, we get what we get. I will not be staying again or recommending this place. Also, the water in the shower rose all the way up with each use.