Thomas Bethune Review of Coolray Heating and Cooling
I write this after spending 3 hours cleaning up th...
I write this after spending 3 hours cleaning up the enormous puddle of RAW SEWAGE left by the Mr. Plumber tech that was as our house. We had a sewer line blocked and I tried the $93 or Free offer from Mr. Plumber (part of Coolray).
To their credit, it was $93 and they cleared pipe. I wasn t expecting white glove service, but what I did not expect was to have to clean up the enormous puddle of RAW SEWAGE (did I mention that?) left in our bathroom. And when I say enormous, it is a small bathroom (about 6 x 6) and you could only see about 25% of the floor.
The other stuff being late, not finishing the same day, forgetting to schedule a follow up to finish the job is annoying but can happen. Leaving our home they way they did to me that is inexcusable. The tech did offer me the phone number of a restoration company so I could get someone to clean up after them. He also pointed out that I needed to take care of this quickly as it would quickly become a health hazard. I will think very long and hard about ever allowing Mr. Plumber or Coolray anywhere near my house again.
From the Mr. Plumber Web site When you invite one of our State of Georgia licensed plumbers into your home, you will know they will always be on-time and will give your home the respect it deserves. SO WRONG!!!
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