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80 s kind of property. The property needs a refre...

80 s kind of property. The property needs a refresh. The rooms are nice, clean and roomy. But the property overall is a little tired. The staff was friendly at times but overall service was so-so. Room cleaning service was very good. The food and drinks are overpriced and not anything special. The service on the beach was inconsistent. They don t want you to bring food or drink to the beach, but good luck getting service. One day, we saw our server one time all day. Usually about twice daily. Also, the staff handling towels and beach service were mostly friendly. However, if you go later in the afternoon (after 3) they ll actually tell you they re too busy to help you because they re putting up chairs and umbrellas. And, the young man was rude about it on this day. Not what you expect from a resort. Overall, we were pleased with our accommodations, except the one night AC broke and they had to call an HVAC company to fix. Took about 4 hours. This was about 11pm. No apology from anyone on staff except the poor service guy who had to come out and fix it. I called the front desk, spoke with Rick who was rude, and acted like he could care less that our AC was broken. I asked for GM/Jeff to call the next day, but never heard back from him or anyone else. No surprise there. The tennis facility was nice and the pro (Sammy) for our clinic was friendly and made it fun.

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