Customer service is rude EVERY time I call and, I'...

Customer service is rude EVERY time I call and, I've had to call many times. I dread calling them and have thought to ask them before why they sound so disgruntled. Thought I maybe caught the wrong person the first few times on a bad day. Nope, its every time, it's like they have the hardest job in the world. With that being said the technical assistants I have to say have been extremely pleasant and will work with you a long while to try and fix your problem. I would give them 5 stars if I could rate seperately. It's the only reason I have given 2 stars instead of 1.