Bad customer service at this hotel. We had one nig...

Bad customer service at this hotel. We had one night hilton rewards for this hotel since it is more expensive then most hilton hotels. When we booked the hotel they had a 3 night minimum so we could not use the free night my husband called the manager of the hotel and they told him they could do this at check in. When we checked in we were told to call hilton honors who told him they could not give the free room and that it has to be done through the hotel. This has been very frustrating. We stay at hilton when we travel and my husband stays here when he travels for work and this is the first problem we have had. I would not recommend the Hilton sedona bc it does not seem the managers know the rules. This hotel is greedy just like other reviews I read I will not be staying at this hotel again