Cookie Monster

Review of PrivaMED

My doctor decided to join this clinic. Maybe it's ...

My doctor decided to join this clinic. Maybe it's better for her administration but not for clients. I used to be able to take my next annual checkup as I paid for the previous one. Not anymore. I cannot take it until the doctor's scheduled is entered in the system which is only one month ahead. Same for any other appointment. No improvement there. And nowhere it is written when you access the system. It would be an easy thing to add a notice on the appointment screen or a 'crawler' at the bottom of screen that you cannot access a doctor's schedule more than a month ahead. Now with Covid19, you cannot take an appointment online at all, you have to call. Again it is nowhere to be seen.What is the purpose of all this website for the client if it cannot facilitate the clients' interaction with the doctor and clinic? No this website is probably very good for the doctor and administrative personnel. I love my doctor but for the first time in over 30 years I am thinking of changing practicioner. They should take Biron Labs & Imagix as an example of 5-star clients'services.