This place is garbage. I've been trying to get a r...

This place is garbage. I've been trying to get a rental approved for the past several months, and we keep getting the run around. The first time I asked for help they turned me away because I didn't have the car with me, yet I had all the information needed (including the VIN, which clearly showed a recall was necessary).

When I made the point that I had a daughter and if I was supposed to risk her safety so they could see the car, which would end up stored at our place eventually anyway, the lady said, "Well, let's hope for the best." Yea, let's hope my family stays safe while I keep being asked to wait.

I finally called main Honda headquarters; when they said they had finally sent the information to this location, nothing was on file when we again visited.

I'm not sure why we had to call headquarters to begin with. The dealership itself should have been authorized to approve a rental (according the main Honda people).

This is ridiculous and those commercials are a joke.

ZERO stars.