Heschel Weiner

Review of Sheba Medical Center

We had a bad experience in the emergency room on S...

We had a bad experience in the emergency room on Sunday night. Per our doctor's directive, we came to Sheba with my wife's very swollen knee to obtain an ultrasound. The first nurse told us that there are no ultrasounds after 4pm but we should get a blood test and an x-ray for the orthopedic doctor to see. Neither of those procedures are done to diagnose a possible life threatening blood clot. After the x-ray, I didn't know whether or not to get a new number to wait for the blood test. I attempted to ask the blood test technician in room #2 (a woman) and she was very nasty to me. She launched into a tirade that my question was interrupting her work and that I'm causing everybody to wait longer. I asked her if I had to get a new number. She screamed that she absolutely refuses to answer my question because it interrupts her work and causes everybody to wait. I told her that she's making everybody wait by screaming at me with her speech and that all I wanted to know was whether I had to get a new number for the waiting room. She launched into the tirade for a second time more loudly than the first and asked me if i was an American as if that made any difference. I told her that I'm an Israeli who moved here from America and she hollers about all Americans are pushy and feel entitled, etc. All I can say is that if I ran the hospital, I would fire her in a second. And if I couldn't fire her, I'd assign her to three weeks of cleaning bed pans. That blood taking technician in room #2 needs humility, compassion for sick patients who pay her salary. Believe, she pulled all th blood out of me. After that, the professionals were... professional, showing very little affect or care for the patient. They know their medicine but have zero empathy for the patient. The internist was nice but tired and just wanted to get us out of his office as soon as possible. Thumbs DOWN for Sheba emergency services.