So far not a good experience with customer service...

So far not a good experience with customer service. Sadly, they offer no transportation for recall repairs/services. Not sure why this is as this is a Ford's manufacturing error. This is poor service on Ford. I moved here from a semi small town, customer service is a lot different. Will have to wait and see how the service is on my vehicle. Let's hope good!! After reading some reviews on the airbag I am a bit nervous!!