Bought a brand new EBR back in 2014. It got ran ov...

Bought a brand new EBR back in 2014. It got ran over in a parking lot a few months after I bought it and went back to G.N. Gonzales for service. They had the bike for MONTHS to replace front forks, left side plastics, right side plastics, front brake cooler, left pegs, clutch lever, and a low fuel light always being on. I got the bike back long after they told me it would be completed. When I got it home they didn't even replace the right side plastics that were damaged and the fuel light was still on. I set up another time to drop off the bike and they called the insurance to make an amendment. They said it would be done in 2 weeks which was perfect since I was going on vacation. I came back and it was another month before I got to pick it up. I got home and again the light was still on and the plastics were never replaced! Trying to get them to call you back and get any information from them is next to impossible! Last week I went somewhere else to do some work on it and the original plastics underneath were never replaced! They have multiple broken pieces and instead of replacing the parts that I assume they got paid for by the insurance company they tried to hide it. I tried for going on 2 weeks to get them to send me my work orders and parts ordered to no avail. Thomas in parts told me the GM was supposed to email it to me because once it's completed they can't access it with their new system. I only Gave them a 2 start because there is a great employee there who told me that I shouldn't bring my bike back for service there if anything else happens last time I picked it up. Disappointed that something so simple as letting me see what parts were ordered for MY bike both times it was in for service can't be completed.