T

Tee D

4 years ago

The pathology lab continuously provided bad inform...

The pathology lab continuously provided bad information to me and ignored attachments in email regarding a clinical trial forms that I had discussed over the phone. They replied by saying they were processing my request which to me implied they took into account the requisition form I had mentioned via PHONE AND EMAIL. A week later they call me to tell me I still need to have a physician fill out the form. When someone is in a terminal stage of cancer with a very short prognosis this total ineptitude or a lack of effort in comprehensive care is unacceptable. Unless you can't get the service you need at your local hospital I recommend you stay away from these overcrowded 'prestigious' institutions as you are much more likely to be treated like a number.

Comments:

No comments