Nice hotel and friendly staff. Disappointed in the...

Nice hotel and friendly staff. Disappointed in the breakfast accommodations, it was freezing in the breakfast area, 25 degrees outside and probably 40 inside. On my third morning I decided to call in room dining but was never able to reach anyone. I called the front desk and was told it was a change of guard (?) but they would transfer me. Nope, still no answer. You would think for what they charge for in room dining that you'd get someone to talk with. But it is a nice hotel. Just wear winter attire while eating breakfast.