Stephanie Rodriguez

Review of Wade Raulerson Pontiac, Buick,...

I had my heart set on a Ford Escape and they had t...

I had my heart set on a Ford Escape and they had the exact one I wanted at Buick GMC OF Gainesville..... my credit wasn't the best and my mom was being amazing enough to help me by co-signing. Well while they were good sales people and even offered to let me take the car overnight so I could fall in love with it even more they tried pushing me to put the car only under my mothers name.... she doesn't even have a license or live in the country. They were never very clear on the price of the car and prices seem to change or they weren't to exactly sure. I worked with Liana who was extremely nice and kind but not exact when it came to prices.
***UPDATE*** i was called by the sales manager today after posting my review. I found it very professional that they reached out in a kind manner and apologized in what I felt they lacked. I was offered a free oil change and asked for another chance at anytime to make it right. While I'm usually reluctant to try again, they were the only dealership that did call to apologize and speak with me. Good job Buick! I was definitely wrong and a dear thank you to Josua Ospenoza (sorry if I wrote that wrong)