Karan is a business person who strongly believes i...

Karan is a business person who strongly believes in customer service. I came into his business because my iphone was not charging when I was in Wellington about three weeks ago. He looked at the iphone, and discovered that a particle was lodged in the charging slot. He removed it and then allow me to stay in the store for an half hour while he charged my phone. He did not charge me for the service despite my strong insistence that I be charged