Purchased a used vehicle from Kitchener Ford in F...

Purchased a used vehicle from Kitchener Ford in February. Found some issues with the car about a week and a half into buying it and mentioned it to them when we had it towed there (which receptionist told us was up to us to do) after a piece of plastic had somehow fallen into the shifter and caused it to Jam. They were very helpful in repairing that for free and even lending us a demo over the weekend until it could be looked at. However, the other/original concerns we had with the car were overlooked. We were told they were not safety issues so they would not be fixed. I later mentioned that these things should have been caught and fixed during the inspection and that the radio will go on full blast on almost a daily basis. I received a very unhelpful, unanswered email reply and have since tried to contact twice without response to have these issues dealt with. I thought a company as reputable and known as Kitchener Ford would care more about customer satisfaction and was part of the reason we chose them to begin with.